In making a purchase from HolidayHank, you agree to the following terms and conditions:
1. You understand that unless otherwise stated, the item purchased is hand-crafted, reclaimed or used and is believed to be in the condition described; used and reclaimed items can have flaws, and hand-crafted items are inconsistent by nature. HolidayHank commits to seeking to fully describe any significant flaw in an item.
2. You agree to provide HolidayHank with an opportunity to address a grevience via an exchange, refund or other mutual arrangement after a return prior to reporting a negative experience, so that we may have an honest opportunity to take care of a customer's problem. Return shipping is paid by the customer. Customer will notify HolidayHank immediately of a problem and make their return within 10 days.
3. Taxes, fees or other expenses are the sole responsibility of the customer. Legalities are the sole responsibility of the customer. The laws of your region or state are the sole responsibility of the customer to know and comply with.
4. You agree to use the item as it was designed in a safe manner consistent with common sense i.e. an item that is decoration is not meant to be stood upon or an item that is flammable should not be placed by fire, etc. Incautious uses of anything can cause injury or death, so please use common sense and protect yourself and loved ones. HolidayHank has no control over how you use a product or the condition of your location, therefore shall not be held liable for accident or injury.